With the rapid growth of cases of COVID-19, we are taking measures to ensure the health and safety of our customers and team members.

Our store in Bondi Beach is operating normally but at reduced hours from the 23rd of March. The shelves, shoes and clothes are being sanitised on a regular basis throughout the day.

Our online store is operating normally. At this stage, there is no impact or delays on any order made online.

The following measures are being taken to ensure the safety of all customers and staff.

• Bondi Beach Store closed:

Our store in Bondi Beach is closed until further notice.

• Cleaning & Sanitisation:

We are using sanitisers to clean all products including tee-shirts, shoes, wallets and bags.
Our furniture such as chairs, shelves and counter are also cleaned and sanitised every hour.

• Online Free Shipping:

We have reduced our free shipping to any item above $50 for domestic orders and $300 for international orders.
We also offer pick-up in-store so customers can reduce the time inside the store. 

• Customer Care:

Our team is available to provide help with sizing, fit, materials, and any other questions you may have. You can reach us on our chat, social media, email (contact@von-routte.com) and over the phone (02 8056 9691). Customer service will operate as normal, Monday to Friday from 10 am to 6 pm. 

• Private Appointments:

We are offering private appointments with doors closed so you can try sizing and styles. 
Appointments will happen after 6PM with a pre-purchased gift card.

• Cleaning service:

To ensure the health of our staff, our service is temporarily suspended until further notice.  
All shoes are still coming with a complimentary cleaning that can be used after the suspension of the service.